Return Policy

Returns

Returns/Refunds or exchange items are accepted up to 60 calendar days after receiving your order. Just sent the product back in its original condition and without the previously used postage labels. Please also put a note with your order number and name in it!

You can get a refund if you have purchased anything on Kortsidakisleather, but didn’t :

• Receive the right products or sizing, or
• Receive your products within the guaranteed delivery time (60 days), you get a full refund from us.

However, we can’t give you a full refund under the following circumstances:

1. Your Kortsidakisleather order didn’t arrive due to factors within your control (for example you provide us with the wrong shipping address. Duh.)
2. Your Kortsidakisleather order didn’t arrive due to one or other circumstances outside the control of Kortsidakisleather (for example: not cleared by customs, a tornado, or other natural disasters).
3. You changed your mind you don’t want the product anymore. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted
Any item not in its original condition is damaged or missing parts for reasons not due to our error Any item that is returned more than 60 days after delivery

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at kortsidakisleather@gmail.com

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kortsidakisleather@gmail.com and send your item to: Kortsidakisleather, Skridlof 57 731 00 Chania , Greece. 

Shipping
To return your product, you should mail your product to: Kortsidakisleather, Skridlof 57 731 00 Chania , Greece. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.